Terms of service

Email: primeportalofficial@gmail.com
Phone: 03211151567

Dubai Gems sells products through our online store. By shopping with us, you confirm that all information you provide is accurate.

We try our best to show correct product images, details, and prices. Slight variations may occur.

We reserve the right to accept or cancel any order. Customers must provide correct shipping and contact details.

Delivery time may vary depending on location. Dubai Gems is not responsible for courier delays or incorrect customer information.

Only damaged, defective, or wrong items are eligible for return/refund within 3 days. Change of mind is not accepted.

We are not responsible for delays, product misuse, or minor color differences.

Your data is handled safely according to our Privacy Policy.